We are happy to offer free standard worldwide shipping. For our shipping policy and shipping time frame, click here

Returns must be sent within 30 days of your order’s original shipment date, and be returned in original condition (unworn, unwashed, unaltered) with all tags. Carefully review the non-returnable items policy to make sure your item is eligible to be returned. For our returns and exchanges policy, click here.

Order changes and cancellation 

Due to the manner in which we process orders, we are not able to change out your order once it has been processed. We can however cancel an order within one hour of your order being placed. You can then place a new order for the correct product. To cancel an order, please email us at info.pugster@gmail.com. Please, note that if you send a cancellation request after our time frame, we can not guarantee that your order will be cancelled. 

Duties and taxes
All duties and taxes are the responsibility of the buyer. They are not included in the listed price. Please check with your domestic customs office to determine what your additional cost might be.



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